Mate1

We certainly understand your concern about certain Mate1 profiles. If another member on the site is trying to obtain your email address, promote another business on our site, solicit you or ask you for money, that member needs to be reported immediately so that we may remove them off the site for violating our Terms & Conditions.

We do our very best to prevent people from misrepresenting themselves in their descriptions as well. However, because we have millions of profiles on our site, with thousands more being created on a daily basis, from time to time you will encounter a profile which is not honestly representing that member's true status, age, location, etc. For that and other reasons, we have provided a "Report a Problem" link at the bottom of a member's profile. If you suspect someone of being flagrantly dishonest about something important in their profile/photos/description, or of otherwise violating our Terms of Service, please report that to us so we can investigate further as needed.

You can also turn off our Chat feature by clicking on the "Options" button in the chat window if you feel you are receiving too many requests.

Please get in touch with our Mate1 Customer Support team regarding any issues you are experiencing, or any technical difficulties you have encountered and we'll be happy to try and resolve them with you. That's what we're here for!

For your convenience, here is a direct link to our site's Help/Contact Us page, which contains most of our contact options.

http://www.mate1.com/nw/faq

Mate1 was great, that's where I met my husband. It all started with an email I received. Mate1 sends you matches from their system and I finally decided to start looking at them. It didn't take long that I met him and we hit it off right away. We chatted on the site so I knew it was safe and eventually we decided to meet. We've been living together for 15 months now. So, I really have to pay my respects to Mate1 because it works! Janet

I think Mate1 isn't so bad. All sites have some profiles which aren't legitimate. I've always had success calling their customer service line and people have been generally nice to me. After upgrading my browser a lot of sites stopped working for me and Mate1 were actually the only people who took the time to help me out.

You should focus on the positives too. Like the fact that Mate1 doesn't censor their users like other sites do. That makes a huge difference!

I think Mate1 is a good site and they've been there for a long time and since it's one of the bigger and more professional sites, definitely worth it.

I put up my profile on this site in the Fall of 2009. I accumulated a number of messages, so decided to become an active member around the first of the year, 2010. I frequently get messages from Mate1, saying "Interested in so-and-so? Send her an E-mail." When I check that user's profile, I usually see that she has not been active on the site for over three weeks, the highest threshold of inactivity listed on the site. You'd think that Mate1 would only send you ticklers of users who are active on the site.

Also, when I am composing an E-mail to a user on the site, I frequently get a pop-up window saying "so-and-so would like to chat with you." A few vital statistics are given in this window, one of which is not so-and-so's ethnicity. In almost all cases, it turns out that the person requesting chat is 1) a West African (largely Ghana, but sometimes Nigeria) scammer, or 2) a webcam stripper soliciting business. The scammers are pretty easy to detect, as they do not post a photo in their profile, and answer the questions in their profile with "Rather Not Say". The other day, I was on the computer in the afternoon and evening, and accumulated 18 reports to Mate1 of abuse by users initiating chat requests. You always get an automated acknowledgement from Mate1 when you submit an abuse report, and in the beginning, I would get a follow-up from someone in Mate1's Customer Service department. But lately, I've been getting no follow-ups.

In summary, Mate1 is a swamp of West African scammers and webcam strippers trolling for business. I'd have to say that fewer than 10% of the contacts I have made on this site are actually legitimate users in search of a date/relationship.