1 / 5See Less
Overall rating by bouken
Ease of use20%
I tried the 3 day free trial. It began late on 8/27 and was supposed to expire on 8/30. On 8/29 at 11:18 pm, I initiated a cancellation request. The way to cancel is obscure. You must find and click on "Billing History" and then on a button titled "Cancel Repeat Billing". Once I found that and followed the instructions, there was a code to enter and verify and then you need to wait for another message.
Here's the message I received: "We'll send the cancellation code to the following e-mail address. "xxxxx.xxx" (my email address). The Cancellation code will arrive at your e-mail address within an hour. This code will be valid for two days."
I got the email with a cancellation just before midnight on 8/29. When I logged in just after midnight, I found I was already charged for another month, $34.99. When I entered the cancellation code, I got a message saying that I was a member for another month. When I called customer service and then wrote to them, they refused to refund the amount even though the cancellation was initiated on 8/29. They also take over 24 hours to respond to any email concerning billing.
Beware of this type of practice. If they are that anxious to bill you and not refund you, then it shows this group is generally dishonest in its dealings with the customer. The other thing to beware is the fact that a lot of the messages and winks you might receive are not always initiated by another member. When you reply, they say they did not wink at you.
This is not a legitimate site.