Zoosk
61 Ratings 1.53 / 5
Cost
Ease Of Use
Effectiveness
Members
Quick Facts
Cost 1 Month $19.95
Cheap
Popularity 1.2 million active users
Very popular
Gender make-up More men
(3 to 1)       
Better for women

Zoosk, established in 2007, already claims to be the world's largest global dating community and is accessible in over 20 languages. It was created to work with social networks such as Facebook, Hi5 and Bebo but the service is also available on their website. Most features require payment in the form of a subscription or Zoosk coins. As a teaser, they offer a free upgradeable account that allows limited access to several features.

The Sign-up Process

Sign-up can be done the traditional way (create an account with your email, password, information, etc.) or by a Facebook log in. If you choose to use the Facebook log in feature, Zoosk will use your Facebook information to populate the forms which can be edited as you complete the sign-up process and will put the app in your Facebook page.



It offers options to use your Facebook profile photo as well as your music, movies, books, and TV show likes which can save a bit of typing.

You will have the option to upload a profile picture (must be a headshot), your likes, text about you, basic details, and what you would like in a potential match. They also have a feature that allows you to ask friends to write a testimonial that will be uploaded to your profile.

An additional aspect is the icebreaker question section in which you can choose from several questions so that other members will have something to respond to if they aren't sure what to say. Most aspects of the profile creation stage can be skipped and returned to later.

Free version

This version will allow a member to establish a profile, use the search feature, and make and receive initial contact with other members. It is a convenient way to see if there are any interesting potential matches in your area, but nearly impossible to use as a means of real contact unless the account is upgraded to a paid version.

Paid Version

The paid version allows full access to all features on the site, although certain items and features will need to be purchased with “coins” that can be bought for an additional fee or earned through various surveys and other options.

Moderation & Safety

Zoosk moderates any images and text before they are posted to the website. Inappropriate or blurry images as well as contact information will not make it through the approval process which can take anywhere from a few minutes to a few hours.

As for security, while Zoosk can be utilized through social media sites like Facebook, it will not let other members have access to your Facebook page through its features. However if you do link to another account, do ensure that you fully understand exactly which data will be imported into your Zoosk profile, and of other aspects such as automatic “friend notifications” or information that may be posted on your “wall”, before you proceed.

The Community (“Zooskers”)

The profiles seem genuine for the most part. Most keep their messages short and have images that don't look like they were cut straight out of magazines (no that isn't code for they're all hideous). The site is fairly active, so if you flirt with others chances are they will flirt back. Since Zoosk essentially sells positions in the front of the search your profile will not be immediately sent to the front for being new, so an avalanche of messages won't arrive the first day you sign up unless you initiate contact yourself.

Features

Boosts: Have you ever wanted to hear “You're not popular” from a faceless website? Well, you're in luck. The site will regularly inform you of your popularity ranking which will be around 6,423,753 when you first sign up. Their solution? Buy “coins” (a form of site credit) and pay for a “boost” to get your profile onto the first pages of the search.

Text message alerts: If you would like free alerts sent to your mobile phone they offer a text message service that will send you notices when anyone tries to contact you through the site.

Messenger: Zoosk offers a downloadable messenger to connect, text chat, and video chat with other members. The messenger also provides popup notices when you have activity such as a wink or a new email. Members that have a free subscription will find out that they will not be able to see the messages sent to them and can't send any in return. If a free member gets a message, the screen will show that the message was sent and suggest upgrading to read it.

On-Site email: This feature allows for sending messages back and forth between members. Members with free accounts may only send one message to each person, may only read one message from each person, and may find that if the message they receive from someone is long that the site will only show a preview of the first few lines.

For an extra fee (site coins), you can choose to find out if your message has been read or you can have it so your message stands out as a popup instead of potentially getting lost in the other person's mailbox (this could give the other person the impression that you're just a bit "desperate").

Winks, gifts, and friendship: Winks can be sent freely between all members. Virtual gifts need to be purchased with “coins” and can be sent along with a message by both free and paid members. Friendship is free, as it should be, and can be offered and accepted in the same manner as any social networking site.

Forum: Forums are usually a great way to met people without the stress of admitting right away that you might think their profile is entirely groovy. The Zoosk forum is not exception to this rule and has quite a healthy archive of messages. The downside is that it is currently inactive and has been for several weeks at this point. Maybe the moderator went on vacation and quit bothering to approve posts?

Find out who viewed your profile: This feature is pretty self-explanatory and is available to paid members.

ZSMS: The Zoosk's Scientific Matchmaking Service (ZSMS) is a survey supported compatibility program based on questions regarding member's preferences in several categories including if they would accept a match that has children, what age they would like their match to be, religion, ethnicity, and more. It is essentially a version of the expanded search features already available on the site.

The Search: The basic search will show you men or women within a certain distance of the location you've set on your profile. Much like the ZSMS options, the extended search will show matches based on location, age, appearance, religion, ethnicity, if they have children, previous or current marital status, and a few other basic-to-all-dating-sites options.

Apps: There are Zoosk apps available for iPhone, Facebook, MySpace, Bebo, and Hi5 in addition to Zoosk's stand alone messenger and text messaging alert features. The apps act like a “Facebook for dating” in that they will show you the recent activity, such as updated pictures or profiles, of potential matches in your area.

Coins: Coins are an additional purchase separate from membership fees. They can be bought or earned through various survey. With coins you can purchase add on features such as boosts, sending your messages with priority features, and virtual gifts. Zoosk is currently offering 17 free coins for liking their Facebook page; coincidentally it takes 20 coins to get a profile boost.

The good

  • Zoosk offers an active community, genuine people, and a chance to test the waters before leaping in wallet-first.
  • Their special purpose “apps” allow easy linking with Facebook and other accounts.

The bad

  • The free version is overly limited.
  • The memberships in addition to coin-paid features make the company seem a bit money hungry.
  • For those under the age of 20 there are restrictions on who you can search for based on age, essentially turning the under 20 crowd into its own section.

In Conclusion...

It is an effective site for meeting others and the people for the most part are friendly and open. If you are comfortable with sites like Facebook you will find yourself right at home at Zoosk, just expect to pay for the privilege.

By Tara Miller

Rating from 61 customers

5 Star: (4)

4 Star: (2)

3 Star: (5)

2 Star: (8)

1 Star: (36)

Total 61 Ratings
12 Reviews
49 Comments
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  • Avatar

    bbrannen62June 19th, 2013

    Just average

    As a paying member my hope would be all my messages sent would be able to be opened even if they are not a member. How can you make a match ? At Latino cupid.com you just need 1 person to be a member. Its obvious its not about making matches its greed and money. When my month expires i will be gone for good what a joke!
  • Avatar

    pierceed31June 10th, 2013

    Recommended

    Zoosk is one of those few dating sites that are actually likeable. Many of them just post a few ads, let you browse and then leave you on your own. Zoosk is like that clubhouse bar that is friendly and inviting.
  • Avatar

    JeffRMay 25th, 2013

    Avoid

    Zoosk has been a waste of twenty dollars. I have had eighty some views and one contact. Worse yet, when you send a flirt a lot of times there is an automated response making you think the member you had contacted wants you to do the same thing. What a waste. Should have used that twenty for a good bottle of booze.
  • Avatar

    StelllaMay 19th, 2013

    Useless

    Impossible to tell who's not getting entire messages (non paid members) or any message at all and zoosk won't inform you. This is unethical.
  • Avatar

    onlyvatoJanuary 19th, 2013

    Avoid

    I got suckered I can never sign on to their messager site never allowing to communicate with others. Took my money.
  • Avatar

    andrewyoung200September 12th, 2012

    Avoid

    well i think the site is very expensive..when you consider pof is free to exchange messages,you get one on zoosk,then a message asking to join.
  • Avatar

    LoisChildersJanuary 13th, 2012

    Useless

    When will i get my Zoosk-full refund? Signed up by mistake, fingers are crippled, could not hit delete, hit ok by mistake.
  • Avatar

    Cre47December 7th, 2011

    Below average

    I would have given a higher rating if things would have gone differently. I first created the account in June and was already interested in one person in particular. Unfortunately, I wasn't familiar with PayPal so I decided to do the first payment by check, but the postal lock-out really delayed the payment processing. The person was no longer member a by the time, the subscription was completed (actually she left less than 24 hours before I was subscribed).

    Twice since I've subscribed, I've sent e-mails to over 100 people, but among them only two did reply, but only once.

    I would say, the period between late-September and late-October gave me a brief hope finally with this site, when three people expressed interest. Two of them had subscribed for a month and another one gave me her e-mail address.

    After this brief period of hope, nothing for about 6 weeks, it's getting depressing and I seriously consider not extending the membership once it will expire. This site has been a big disappointment.

    The big problem with the site is what some mentioned already is that the person you're interested in, must also be subscribed - They only have one chance. On my profile, I do put a semi-indication that I am a subscriber - still it doesn't help.

    Seems, that each site has that one big problem that torpedoes many potential couple makings.

    Unless something happens I'm not giving this site a passing grade.
  • Avatar

    david_4531November 13th, 2011

    Useless

    Plenty of the members are just robot, fake photos and fake responses. When i simply tried to wink to same or different genders, the responses seem to be automatic with few pickup lines such as thank you for the wink, i appreciate your wink (read more) etc. They just want you to get subscribed to their site just to view the fake messages. The other party must subscribe in order to use the service. I will give this site NO stars if possible.
  • Avatar

    carol_4404October 10th, 2011

    Useless

    I have had 2 payments taken from my credit card by Zoosk.com London extra to the monthly subs. I am trying to get these refunded through my credit card provider Oct/2011. Three emails to Zoosk customer services have not had a reply! I noted that the 6 months subs had been set to continue without my approval/ knowledge on October 22 so I cancelled it totally.
Zoosk 1.53 61 A review of Zoosk. Zoosk, established in 2007, already claims to be the world's largest global dating community and is accessible in over 20 languages.