Cupid.com
87 Ratings 1.21 / 5
Cost
Ease Of Use
Effectiveness
Members
Quick Facts
Cost 1 Month £27.99
Cheap
Popularity 616,000 active users
Popular
Gender make-up More men
(4 to 1)       
Better for women

Cupid.com doesn't offer personality questionnaires or compatibility testing like many other matchmaking sites. Their site allows users to interact directly. Members can post messages, and keep a web-blog. Cupid is a subscription site; men are required to upgrade before they can fully communicate with others while women can use the site for free.

Cupid.com is aimed at people seeking romantic relationships. It's fairly advanced with a lot of features including live chat, emailing, video introductions, and advanced searching -- there are also apps for using the site on your desktop or mobile phone.



Membership and Upgrades

Like other sites owned by Cupid Plc, membership for women is free. Women can signup with a basic account and start messaging guys right away without upgrading. There is an optional upgrade, called VIP, which will give you a few extra privileges such as having your profile appear at the top of searches.

Men on the other hand will need to pay - an account upgrade is needed to send or receive messages. In addition, you won't be able to view other people's profiles in full until your own profile is completed to a certain level - it needs to be at least 50% complete. Free members are also hidden in searches until they upload a face photo.

The Community

Cupid operates on the philosophy that the best way for its members to find romance is to allow them to do the matchmaking on their own. The site lets its users create a profile that includes personal photographs, webcam recordings, a brief bio, a physical description, plus lists of their personal interests.

After creating a personal profile, users can browse the profiles of hundreds of other singles in their geographic region. Most new members of Cupid.com are surprised at just how many other people in their area share their interests - and share their desire to initiate a romantic relationship.

One interesting feature of Cupid.com is the forums. The forums allow members to ask questions and get to know others in a more relaxed setting.

In Brief

Cupid is an active site with a lot going for it. During my time there I am not sure if the messages I received were genuine or not. A lot of activity seems to be there to encourage people to upgrade and sign-up for additional features. For me it just seemed a little too much.

On the plus side, women can use almost everything on the site for free, even though this fact is not well advertised.


By Tara Miller


Rating from 87 customers

5 Star: (2)

4 Star: (2)

3 Star: (1)

2 Star: (3)

1 Star: (79)

Total 87 Ratings
10 Reviews
77 Comments
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  • Avatar

    PattyApril 18th, 2012

    Useless

    My debit card was also hacked by cupid.com and totally destroyed my bank account. I spoke with their UK rep - a little fraction of a man named DEAN, and pointed out, after he told me there was nothing HE could do about me signing up for this service, he was a cad. I am happily married 34 years!!!! What is up with this world?
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    Striker87March 15th, 2012

    Useless

    I want to update: it is possible to get a refund apparently. I sent the request online and then called immediately after to get the same girl on the phone. I went through my email correspondence with her and I didn't take no for an answer. She eventually caved after reading my emails and said she could refund the $34.99 but could not refund the $14.90 due to that being for features that I clicked to receive when I signed up for the 3 day trial. I told her that I do not recall clicking anything for any other charges and all I was expecting to be charged was for the $4.17.

    I understand that I didn't read the terms and conditions (which she stated a thousand times), but it doesn't matter. It wasn't clear when I purchased it and although it's my fault, I don't want the services and I made that clear before my 3-day trial was even over. I told her that if I wanted a full month membership, I would have clicked and paid for that instead. So she couldn't refund my $15 because it is supposedly for features I had used during those 3 days... Wow... She was offering to revert the $14 into 2 weeks of time on the site and I told her no thanks and clarified that my account is indeed cancelled which she confirmed. Just count it as free money. I don't want to accidentally get bounced into something for no reason again! So... whatever, $35 is close enough. It's a battle half won, but at least it's a win haha now I'm going to delete my profile if that's possible.
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    Richard_4976March 14th, 2012

    Useless

    I am glad that i looked up this comment site after being a platinum member of cupid.com for less than a month i thankfully changed my debit card details last week. I found also that girls were in Manchester one week then Leeds and then sent messages to say they were in Ghana. Got no replies from girls near me but a lot from London or US. This i assume was to make it hard for me to find out that they didn't exist. I will find it hard to trust any dating site but have seen match.com advertised on TV. Does anyone know about this site?
    Avatar

    Bill_5064April 13th, 2012

    Useless

    Replied to Richard_4976 @Richard Hi there please also stay away from Match.com. There are a lot of scammers there as well. 10 to 15 years ago internet dating was great. I used to hook up with a lot of women. I actually met my now ex wife through internet dating 14 years ago. Now I recently have been on 2 dates with women one from Zoosk and one from Plenty of Fish. I am going on another date with a different woman from POF and that one is free. Also there is another free site called OKcupid and they have nothing to do with cupid.com. It's a different company. Dude just keep trying eventually something will happen for you and try to stick with the free sites.
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    researcher1March 14th, 2012

    Useless

    Beware this apparently ' good ' company. They continue to grow from their base in Scotland because of very devious methods. E.g. sign up for £4.95 trial 3 days, only to discover it has actually cost you almost £60! trying to get any information from ' customer services ' is almost impossible. Just the runaround. Be very wary of this supposed ' respectable big company. They became big quickly for a reason.
    Avatar

    Striker87March 15th, 2012

    Useless

    Replied to researcher1 @Kevin Wright-Brown This happened to me as well and I am trying as we speak to get my money back. I paid $4.17 for a 3 day trial, then I noticed that I had a $14.xx charge from cpdnethelp.com. So I emailed a cancel and refund request, which I got a reply apologizing and saying that I should have read the terms and conditions... Basically the fine print through some separate link which was not provided at the time of selecting the trial.

    This person also said that they will cancel my membership and I received a confirmation email stating that. A day later the charge cleared and another charge cleared for a full month of $34.99. I sent yet another email requesting a refund. I didn't receive a reply. I forwarded the same request the next day with still no response. So I searched up the customer service number (they are based out of the UK) and the lady told me that all she could do is give me a free month. Unacceptable! I told her that I would like my profile deleted and my $50 refunded. She said that I'll have to send a refund request online through their website... I have done so, and now I'm waiting to hear back... But I plan on calling again in an hour or so.

    On top of all of this, the site had a lot of spam from fake people and cam girls. I only met one real person on there... Waste of time and money! I would steer clear from this site! Here I thought they were a reputable company since they are all over the radio and tv. Learned my lesson for sure.
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    vijaybhaskerFebruary 9th, 2012

    Useless

    This is just waste of time. One may get tempted on seeing some nudity, but it's nothing new one should discard it immediately. In spite of trying to discontinue the system is not accepting it.
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    Frank_4744January 11th, 2012

    Useless

    Yep, this site is a scam, as has been described previously here. The cancelling process is awkward, although I used paypal and so was able to cancel the subscription within paypal details. A tricky aspect of this site is that it harvests people's details. It is unclear if you can actually remove your details from the site, in particular it doesn't seem to allow you to remove your profile pic. I may try to contact google to try to get their advertising campaign stopped.
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    scott_4631December 16th, 2011

    Useless

    I was on that crappy site a while ago. Cancelled my account when I read comments about what they are really about. Abused hell out of them too and had no problems at all getting my membership deleted. I did pay 10 bucks a couple of times but was via mobile and not by credit card. But being a glutton for punishment went back on to check out the chat feature and noticed that there were 7 different chat categories and on every single one of them was the exact same people all at once. And talking the same crap to each other having a great time. But did notice that other people were trying to talk to them but got completely ignored. I am thinking that they really own cupid or work for them. Dunno but it seemed strange to me.
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    Cre47December 7th, 2011

    Useless

    I've heard about this site from a supposed dating expert who said it was one of their favorite sites. I did create an account and started to receive messages. Problem, I didn't want any messages from outside my region. Two-thirds of the messages were from people outside the region and I even got messages/winks from people from the States and abroad, which I've of course ignored.

    Considering there were a lot of people from Ottawa that sent messages, request chat messages and viewed profiles I've decided to try a subscription. A few of the Ottawa-Gatineau users on the site had also profiles on Zoosk as well. Of course, having profiles on multiple sites can help. I have profiles on Zoosk, E-Harmony, OKCupid.com, Match.com and Tagz.com and considering I was on Cupid, the profile was also shown on its sister sites (though many didn't ask for it, but did accept GirlsDateforFree.com).

    Anyways, I've started communications with a couple of users from the country that sounded sincere, but eventually it turned sour as they eventually were telling me they had a precarious bull.... problem and needed my help, usually via money. Well I gave them the boot (or more polite to say a big F....) basically by ignoring them. I noticed that a lot of the messages I've received they gave their e-mail address.

    A big mistake probably from me was to add the Cupid app on Facebook, a slew of people send me unwanted messages, but it did stop pretty quick.

    The good news though, when I've cancelled the subscription, well before the expiration, I was not charged again. That was probably the most positive thing about the site, is that I didn't get ripped off financially but it was pretty hard in the feelings. I definitely discouraged anyone to use this site.
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    Phil_4592December 4th, 2011

    Useless

    I was with benaughty, part of cupid, I tried to cancel membership, offered other partner sites to join with same people on it, once cancelled on computer after clicking no to everything, had to ring number and be put on hold for finally confirmation of cancellation, the company is a joke as well as a scam would not touch anything which cupid manage. P.s. I would rate as 0.
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    gypoNovember 30th, 2011

    Useless

    It's a scam you idiots! They have the same girl with 3 profiles. If you wink at 30 girls you get 30 relies with in 2 mins regardless of the country. It was fun clogging their system, in between playing Crysis 2.
Cupid.com 1.21 87 A review of Cupid.com. Cupid.com doesn't offer personality questionnaires or compatibility testing like many other matchmaking sites. Their site allows users to interact directly. Members can post messages, and keep a web-blog.